FAQs
What are the benefits of creating an Account?
There are several benefits of creating an account including:
- Your billing/shipping information will be saved, and checkout will be faster.
- You will be able to view your previous order history.
- Account holders will remain up to date with the latest promotions & newsletters.
I have forgotten my password
- Click on ‘Forgot Password(link)’.
- Enter your email address.
- Click on ‘Reset My Password'
- After clicking on this link you will receive a new link at your email address.
- Enter your new password and enjoy!
How do I get sale or promotional messages from She Wears Desi?
To receive promotional messages or emails, please create an account here(make this a link to create a/c)
SHIPPING QUESTIONS
Where do you ship to?
We ship in USA to any destination serviced by: Fedex / USPS / UPS.
Can I modify my order?
Please contact support immediately if you need to modify/cancel your order support@shewearsdesi.com. We will use our best efforts to accommodate any changes. It cannot be modified once dispatched.
RETURNS & EXCHANGE
How do I process return for damaged goods?
Any discrepancy in delivered items must be reported to our customer service team within 7 days of purchase by email us at support@shewearsdesi.com. After our team reviews the product, customers will be offered an exchange with same product.
How will I receive my refund?
- Refunds will be issued to the same credit card that was used for the original purchase.
- Shipping and handling costs are non-refundable.
- Please allow two weeks for the processing of returns and up to two billing cycles for the credit to appear on your credit card statement. or email us at support@shewearsdesi.com. After our team reviews the product, customers will be offered an exchange with the same product.
Sizing Information
Do you have a size chart?
Yes! The size chart can be found on every relevant product page!
I'm in between sizes, what do I do?
Our recommendation is for you to compare a shirt/trouser you already own that fits well with our size chart. Our size chart which is located on the product page displays GARMENT measurements not body measurements. This means if you compare your existing item to that chart, you will likely know what size would fit best! In the event the size doesn't fit, the great news is that we offer FREE 8 day exchanges.
What is your size range?
We offer sizes XS - XXL and are soon planning to offer expanded sizing options.